Catalonia Gran Vía Bilbao

From the moment I arrived, I was impressed by the exceptional hospitality of the staff. Their care, professionalism, and genuine kindness made my stay feel truly special. They consistently went the extra mile to ensure every detail was perfect. The hotel itself is charming and comfortable, with everything kept in excellent condition. Its location couldn’t be better — conveniently close to the main sights and amenities, yet quiet enough to relax and unwind. A perfect combination of comfort, service, and location. I would happily stay here again without hesitation.

An excellent hotel, I wish I could have stayed longer! Very clean and comfortable, modern and well equipped. The thing I appreciated most about it were the soundproofed walls which ensure a private comfortable stay :) The breakfast is delicious, staff is friendly (special thanks to Rocio!), the gym is pretty nice, and the location is just great! Situated in a very calm and posh area: safe and peaceful, close to Guggenheim and the waterfront. Honestly a great choice, would come again anytime.

We did not have breakfast or use the facilities which included spa, swimming pool and fitness center as we arrived in afternoon and left early. They did offer a complimentary drink as our room was not quite ready. However they promptly called us when it was and found out we’d been upgraded to the best room which had balcony with canopy, complimentary water, gummy bears and 2 Lindt chocolates and massive bed. The shower was powerful with 2 heads, the best on our travels actually. The superior room was quiet, private and spacious.

The location of the hotel was excellent, everything we wanted to see or do was within walking distance. We felt very safe and the area had some lovely restaurants. The breakfast was excellent with a tremendous amount of choice. The staff were very friendly and helpful. They booked a couple of restaurants for us. We had booked a Superior room which was located on the 5th floor, the room had plenty of space and there was a good amount of wardrobe space. The bed was comfortable and the bathroom a good size. The water was always nice and hot in the shower. Our towels were changed regularly. Further our room was lovely and quiet. All in all we thought the hotel was excellent.

Staff were incredibly helpful and nice and to speak to. The room with the balcony was lovely with great views of Bilbao and Catalonia Gran Via and it was nice that we could see the fireworks during the August festival from our own balcony. The spa access was also great alongside the breakfast variety and quality of the food. Would definitely recommend this hotel and would stay there again