Catalonia Gran Vía Bilbao

My room was upgraded (i guess) because I had a cute little terrace with a table and two chairs. I couldn’t use it because it was to cold, but it was really lovely. The room in general was extremely good - had everything, iron kettle, coffee machine, hairdryer, shower is very good pressure. Spa is clean and renovated, but really small even for 6 people. Breakfast is high level! I definitely would stay there again.

The location of the hotel was excellent, everything we wanted to see or do was within walking distance. We felt very safe and the area had some lovely restaurants. The breakfast was excellent with a tremendous amount of choice. The staff were very friendly and helpful. They booked a couple of restaurants for us. We had booked a Superior room which was located on the 5th floor, the room had plenty of space and there was a good amount of wardrobe space. The bed was comfortable and the bathroom a good size. The water was always nice and hot in the shower. Our towels were changed regularly. Further our room was lovely and quiet. All in all we thought the hotel was excellent.

Staff were incredibly helpful and nice and to speak to. The room with the balcony was lovely with great views of Bilbao and Catalonia Gran Via and it was nice that we could see the fireworks during the August festival from our own balcony. The spa access was also great alongside the breakfast variety and quality of the food. Would definitely recommend this hotel and would stay there again

Easy to find location on a busy road with lots of other hotels. Close to parks, the river and the Guggenheim. Parking available right next door. Staff very helpful and friendly. Nice lobby and bar area and a really great courtyard out back. Rooms was very sizeable and bed was comfy. Nice atmosphere throughout. Breakfast offered a wide choice and was very nice. We had a bar snack meal in the evening and that was very tasty as well. There's a rooftop pool and a spa/pool area in the basement, which looked really nice.

Reception staff were extremely helpful and check-in was an easy process. The hotel is only a few metres away from a stop for the airport bus, making for a cheap method of getting to/from Bilbao airport. It only takes about 20 minutes to walk into the old town, so the general location is great and the shops are nearby too. Our bathroom had the most fantastic shower, possibly the best I've ever used, and the bed was extremely comfortable, something which is often not the case in hotels. Breakfast was great with lots of choice to suit everyone. One small negative is that the hot foods weren't kept sufficiently warm and I did bring this fact to the attention of Reception so things might well have been different the day after we had checked out.